30-Day Money Back Guarantee

The 30-Day Money Back Guarantee is a consumer protection policy that allows customers to return products within 30 days from the date of purchase, for a full refund. 

To qualify for a refund under this guarantee, customers must ensure that the product is returned in its original condition, which includes being unworn or unused, with all tags attached and in the original packaging. 

Upon initiating a return, customers typically need to provide proof of purchase, such as a receipt. This documentation is essential for processing the return and ensuring that the transaction can be accurately tracked. The refund process generally involves inspecting the returned item to confirm that it meets the return criteria.

It is important to note that certain items may be exempt from the 30-Day Money Back Guarantee. These can include perishable goods, custom products, and personal care items. Understanding these exceptions is vital for both consumers and retailers to avoid confusion during the return process.

We want you to love your new purchase from Cozy Premium— and we’re confident you will! But if for any reason it’s not the perfect fit, you can return it within 30 days of delivery for a full refund.

Please note:

• Items must be returned in their original condition and packaging, unworn or unused with all tags attached.

• Return shipping costs are the responsibility of the buyer.

We’ll process your refund as soon as the item is received and inspected. No restocking fees, no hassles — just a smooth return experience.

• Full refund within 30 days
• Simple return instructions
• Your satisfaction is our priority

Shop with confidence — that’s the Cozy Premium promise.